Privacy Policy

01Information we collect

We collect only the information you choose to give us and a limited amount of technical data needed to operate the Site securely.

• Information you submit: when you use our contact form we collect your name, company, work email, team size, and the message you send.
• Phone number: if you give us a mobile or business phone number — through the Site, by phone, by email, or in person — we collect it so we can respond to you and, where you have consented, send you text messages (see “SMS and text messaging”).
• Technical data: our hosting provider automatically logs standard request data (such as IP address, browser type, and pages requested) for security, diagnostics, and abuse prevention.
• We do not currently use advertising or analytics cookies, and the Site does not sell personal information.

02How we use your information

• To respond to your inquiry and provide the information or services you request.
• To schedule appointments and follow up about an inquiry or service request you started, including by text message where you have consented.
• To operate, secure, maintain, and improve the Site.
• To comply with legal obligations and enforce our agreements.

03How we share information

We do not sell your personal information. We share it only with service providers that help us run the Site and respond to you, and only as needed:

• Form processing: contact-form submissions are delivered through Formspark, which transmits your message to us by email.
• Hosting: the Site is hosted on Vercel, which processes technical request data as described above.
• Messaging: text messages are delivered through our messaging platform and mobile carriers solely to transmit the messages described in “SMS and text messaging.”
• Legal: we may disclose information if required by law, regulation, legal process, or to protect the rights, property, or safety of CyberTech, our clients, or others.

04SMS and text messaging

CyberTech sends text (SMS) messages from (904) 490-7838. We text only people who have given us their phone number and consented to be contacted — for example, by opting in through the chat widget on our website, or by giving us your number when you call, email, or meet with us about our services.

Our texts are service-related and conversational: we use them to schedule appointments and to follow up about an inquiry or service request you started. We do not send unsolicited marketing text messages, and consent to receive texts is never a condition of purchasing any product or service.

• Message frequency: message frequency varies depending on your inquiry and any scheduled appointments.
• Cost: message and data rates may apply, depending on your mobile carrier and plan.
• Opt out: reply STOP to any message at any time to stop receiving texts from us. You will receive a single confirmation message and no further texts. You may also ask us to remove your number by emailing info@cyberitfl.com.
• Help: reply HELP to any message, or contact us at (904) 860-6637 or info@cyberitfl.com.
• No sharing for marketing: we do not sell or share mobile opt-in information, phone numbers, or SMS consent with third parties or affiliates for their own marketing purposes. Mobile information is used only to deliver the messages described above.

05Data retention

We keep contact-form submissions and related correspondence for as long as needed to respond to you and for our legitimate business and legal purposes, then delete or anonymize them. You can ask us to delete your information at any time (see “Your rights”).

06Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict certain processing. To make a request, contact us using the details below. We will respond consistent with applicable law.

07Security

We use reasonable administrative and technical safeguards to protect information submitted through the Site. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

08Children’s privacy

The Site is intended for businesses and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

09Third-party links

The Site may link to third-party websites or services we do not control. Their privacy practices are governed by their own policies, and we are not responsible for them.

10Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page.