Networks, helpdesk, and infrastructure — designed, segmented, monitored, and answered by real humans. Remote-first, on-site across Jacksonville when it matters.
Websites that work as hard as your infrastructure — designed, secured, and automated, with local SEO to get you found.
Design & development
Website security
Automation & integrations
Local SEO
Domains & DNS
Managed IT · Jacksonville
Your whole office, looked after every month.
For small offices without an IT department. We take care of your computers, email and security for a set monthly fee per computer. One call, and it's handled.
Help desk for your whole office
Monitoring and updates
Microsoft 365 or Google Workspace, handled
Email that's harder to fake
A record of everything you own
Help desk Mon–Fri, 8 a.m.–6 p.m. ET · On-site in Duval, St. Johns, Clay and Nassau counties
We run Microsoft 365 end to end: set up right, secured, and kept tidy as your team changes, so email and files just work. Already on Google Workspace? We look after that too.
Email, calendars, files and Teams, set up right
Email that's harder to fake (SPF, DKIM, DMARC)
New hires, departures, licenses and shared mailboxes
Proudly veteran-owned & operated — the same discipline, accountability, and calm-under-pressure we brought to service, now running the technology Jacksonville businesses depend on.
02 · Commitments · Spec sheet
Service you can hold us to.
Written targets, a real service area and a direct line. No borrowed numbers.
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Commitment · 01
Business hour to start on a critical issue
Our standard target when nobody can work or a breach is suspected. High: 4 business hours · Normal: 1 business day · Low: 2 business days. Your plan's targets go in your agreement.
4
Commitment · 02
Counties we cover on-site
Duval, St. Johns, Clay and Nassau counties. Most fixes happen remotely; when something needs hands-on work, we come to you.
0
Commitment · 03
Call centers
Mon–Fri, 8 a.m.–6 p.m. ET, you reach CyberTech directly. No phone tree, no ticket black hole.
2
Commitment · 04
Languages
Full support in English and Spanish, by phone, email and on-site.
A short call. Tell us what's working and what isn't. No sales script.
A short call about what's working and what isn't
No sales script
Step 2
We look at your setup
We start with the free email & domain check and a walkthrough of your computers, accounts and backups. You keep the plain-English summary, hire us or not.
Free email & domain check (SPF, DKIM, DMARC)
Walkthrough of your computers, accounts and backups
A plain-English summary you keep, hire us or not
Step 3
You get a written plan and price
Priced per computer, per month, with what's included and what's extra spelled out. Terms are set in writing before you start.
Priced per computer, per month
What's included and what's extra, spelled out
Terms set in writing before you start
Step 4
We onboard you
We install monitoring, document every device and account, set up multi-factor authentication, and fix the urgent items first.
Monitoring installed
Every device and account documented
Multi-factor authentication set up
Urgent items fixed first
Step 5
Then it's one call
Help desk, monitoring and security keep running every month, and you know exactly who to call.
Critical: 1 business hour
High: 4 business hours
Normal: 1 business day
Low: 2 business days
Industries
Built for the businesses Jacksonville runs on.
We run IT and security for small businesses across Northeast Florida — and go deeper where the rules run deeper.
“We're so grateful for CyberTech. They protect our computers, servers and network, and their support has been wonderful. We love working with them.”
KKay S★★★★★Google review+
“One of the best services I've received from the industry. They're professional, extremely knowledgeable, quick to answer when problems arise… I can't stop recommending them.”
04 · Engagement · Scoped to you
Plans built for small offices, not the headache.
For small offices with no in-house IT. Every plan is scoped to your systems on a call, so the price fits what you actually run. No hidden fees.
Not sure where to start? Get a free email & domain check.
A quick, passive look at the public settings that stop strangers from sending email as you (SPF, DKIM, DMARC). No access to your systems needed — you get a plain-English summary and what we'd fix first.
Critical: 1 business hour · High: 4 business hours · Normal: 1 business day · Low: 2 business days. Standard targets; yours are written into your agreement.
A help desk that answers
Mon–Fri, 8 a.m.–6 p.m. ET, remote-first, with a real person on the line: (904) 860-6637.
On-site in four counties
Duval, St. Johns, Clay and Nassau — when the fix needs hands on the hardware.
One point of accountability
One number from first call to fix — no handoffs, no finger-pointing.
Security that keeps watch
Managed detection and response (MDR) with a partner-run 24/7 SOC, on select plans.
Priced in writing
Per computer, per month, with what's included and what's extra spelled out before you start.
Start with a free check
A free email & domain check (SPF, DKIM, DMARC) with a plain-English summary — hire us or not. Get my free check
A managed service provider is an outsourced IT team that runs your technology for a predictable monthly fee — help desk, networks, cloud, cybersecurity, and strategy. CyberTech is a Jacksonville MSP that handles all of it for you, so you have one number to call instead of a stack of vendors.
What areas does CyberTech serve?
CyberTech is headquartered in Jacksonville, Florida and serves businesses across Jacksonville and the greater Northeast Florida region. We are remote-first for speed and on-site when hardware, cabling, or a new location needs hands on the ground.
How fast do you respond when something breaks?
Monday–Friday, 8 a.m.–6 p.m. Eastern, you reach CyberTech directly — not a call center three time zones away. Response targets by severity are written into your agreement, and business-stopping issues go first.
Do you support HIPAA-regulated and other compliance-driven businesses?
Yes. We build every environment with HIPAA and least-privilege principles by default, and for regulated clients we build, document, and maintain the safeguards the rules require so you can evidence them. Compliance itself is your organization's determination to make. Security is designed in from the start, not bolted on afterward.
Can you work alongside our existing IT team or vendor?
Yes. CyberTech offers fully managed IT as well as co-managed arrangements that support an in-house team — filling gaps in cybersecurity, cloud, network, or after-hours coverage without replacing what already works.
How does pricing work?
Plans are scoped to your business — team size, systems, and compliance needs — so every office gets its own quote. Book a discovery call and we will map your stack and send a written quote built around you.
Is CyberTech really veteran-owned?
Yes. CyberTech is the trading name of Cyber Technology Solutions LLC, a veteran-owned and operated company founded in 2025 and based in Jacksonville, Florida.
The closing band
Ready?
Jacksonville-based. Veteran-owned. No handoffs. Let's run your systems.
Tell us what's going on with your office's technology. We'll get back to you, set up a short call, and give you a plain-English read on what we'd fix first. Prefer to start small? Ask for the free email & domain check.
